Can I pay via debit card?

Yes you can pay with Interac, debit or credit. We now use "Shop Pay" as our payment platform so we can offer an accelerated checkout service by Shopify that saves your email, credit card, and shipping/billing info to let you buy items quickly across 22 million participating online and retail stores. Shop Pay uses encrypted data storage to protect your personal and financial information so you never need t

How Do I Collect My Purchase?

We currently offer convenient in-store pick up at our WIN Donation Centre located at 555 Ardersier Rd. near Uptown. If you have questions about your order, please email onlineshop@womeninneed.ca

Do We Offer Shipping?

We offer Canada-Wide shipping with Canada Post Flat Rate Boxes Insured up to $100 Tracking On-time delivery guarantee The most suitable box size will automatically show up as an option at time of checkout for eligible products and orders up to $100 Extra small $27.89 Small $31.10 Medium $34.19 Large $42.59 Total Shipping price includes Box + GST $7.95 handling fee. If you have questions about your order, please email onlineshop@womeninneed.ca

What are WIN's Online Terms of Sale?  Please review Terms of Sale in our policies.  

WIN is a community of care. Our resale shops, online store, and donations directly fund programs that support women, trans, non-binary, and Two-Spirit people through crisis, change, and rebuilding. When you shop or donate, you are part of a steady system of care rooted in dignity and choice. 

How do I Donate to WIN?

Please choose the Donate to WIN menu item, and you can find it on the footer menu as well!

What is your return policy?

Please review Terms of Sale in our policies.